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  1. Carbon
  2. General

General

FAQ

  • Is the oven insulated?
  • Why do I need two heat sources?
  • Where do you ship from?
  • Where does free shipping apply to?
  • Where do you ship to?
  • What type of surface can I place my Carbon Oven on?
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Cooking

  • What temperature should I aim for when cooking New York style pizza in my Carbon Oven?
  • Can I use wood as my fuel source?
  • How long does it take for my Carbon Oven to heat up?
  • What kind of fuel do I use in my Carbon Oven?
  • What temperature does the Carbon Oven reach?
  • Can I use natural gas with my Carbon Oven?
See all 11 articles

Care and Maintenance

  • I cracked my brick stone. Can I replace it?
  • How do I clean my Carbon Oven?
  • What is the stone floor made of?
  • My brick stone is discolored.
  • I spilled food onto my baking stone. What should I do?
  • How should I store my Carbon Oven?

Returns & Warranty

  • Is there a warranty on my Carbon Oven?
  • How do I return my Carbon Oven?
  • How do I file a claim for my Carbon Oven warranty?
  • How do I register my Carbon Oven?
  • What is your return policy?
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